Frequently Asked Questions

Can I cover my air source heat pump unit?

Yes, our air source heat pump covers have been designed and rigorously tested to optimise airflow dynamics without interfering with the operation of your heat pump or AC unit.

How long is delivery?

Due to the bespoke nature of our product, orders are usually fulfilled within 2-4 weeks.

Do you deliver outside of the UK?

Currently we do not deliver outside of the UK.

What materials are the heat pump and AC unit covers made of?

Our wooden covers are made from FSC certified renewable materials with an aluminium metal protective lid.

What brand of heat pump and air conditioning units do you cover?

We custom-build each cover based on the make and model of your unit, ensuring a perfect fit regardless of the brand. Simply provide these details at checkout, and we’ll tailor your cover to suit.

Whether you have a Daikin, Mitsubishi, Fujitsu, Samsung, LG, Panasonic, or any other air source heat pump or air conditioning unit brand, our covers are designed to provide a precise fit.

What weather protection do your covers provide?

Our heat pump covers offer year-round weather protection without compromising performance. Built from durable, weather-resistant materials, they shield your outdoor unit from harsh winter elements such as rain, snow, and hail, as well as harmful UV rays and heat during the summer. Engineered to extend the unit’s lifespan and maintain optimal efficiency, the covers allow for maintained airflow and ventilation—ensuring your air source heat pump operates effectively in all seasons.

Whether it's heavy downpours in winter or intense sun in summer, our covers deliver robust, reliable protection while enhancing the appearance of your outdoor space.

Can I choose my own finish colour?

Certainly! If the colour you’re looking for isn’t within one of the options provided, you can order a Heat Pump Cover (Paint Your Own) to paint or stain yourselves, or simply purchase our Heat Pump Cover (Custom Colour) and add the desired RGB code at checkout and we will finish it for you.

Do the covers reduce noise?

Our optional sound dampening material reduces noise by up to 40%, encasing the noisy compressor without restricting airflow. Additional material is provided to secure the rear wall, reducing reverberations.

How do I install the cover and what tools do I need?

No tools or fixings are required, just rest the cover’s lid on top of the unit and the sides clip in with a push.

What if my air source heat pump or air conditioning unit needs maintenance?

Simply unclip the panel that is covering the required maintenance area. No tools, no fuss!